Error codes of our directkit

The following errors may occur when calling our API, in response to our methods:

Code

Description

1

Internal Error

100

Limit amount reached (if the error is raised during a payment between 2 wallets, the limit has been reached by the sending wallet)

101

Limit amount reached (if the error is raised during a payment between 2 wallets, the limit has been reached by the receiving wallet)

105

Incorrect password

109Amount is higher than the limit

110

Insufficient credit

111Invalid status for sender
114Incorrect anti-phishing code format
118Error while calculating commission
120Authentication error
121Card already deactivated

124

Unknown error returned by the payment gateway (ATOS, iDEAL, SOFORT…)

128Invalid phone number
137Wallet type not allowed

138

Unavailable functionality (depends on your contract)

139Ignored number
140Session not found
141Your session has expired
142Can't connect. Another session is already started for this user

143

Transaction not found.
If searching for a transaction : please fill in one of the search field
If validating a transaction : transaction does not exist or status does not allow validation

146

Incorrect wallet status

147

Wallet not found

148Invalid login

151

Amount not allowed (higher than refundable amount, or lower than 0.50€ for a card payment, not allowed according to your contract, or too high. Please contact support)

152

Wallet ID already exists

153Error SETTING PASS
155Wrong identity card number
162Client not found

167

Sender wallet blocked for security reason

168Receiver wallet blocked for security reason

170

Invalid operation returned by the payment gateway (ATOS, iDEAL, SOFORT…)

171

Operation refused by the payment gateway (ATOS, iDEAL, SOFORT…)

172

Internal error in the payment gateway (ATOS, iDEAL, SOFORT…)

173You are not allowed to do a money-in
174Error during money-in
175Mobile number and email do not match any account in the system
176Error when sending email
177Error during email change process
178Wrong email format
179-185Error while executing the operation, please try again later
186You cannot send money to yourself
187Amount is higher than the balance

188

Incorrect amount format

189Error while executing the operation, please try again later

190

Internal error in the card payment processing (VISA, MASTERCARD)

191Error while executing the operation, please try again later
192ERR_DEMANDEXP
193ERR_DEMAND_EXIST_BUT_NOT_A_PAYMENT
195ERR_TRANS_WRONGID
200Registration failed
202Bad secret answer format
203Unknown secret question

204

Email already used

209

Fraud suspicion from the payment gateway (ATOS, iDEAL, SOFORT…)

210User not registered
211You cannot send money to yourself

212

Bad card data format

213Unknown partner

215

No approved IBAN found for this wallet

217Your account is temporarily blocked, please click on "Forget password"
218Your account is blocked, please contact our client service: service-client@lemonway.fr

219

Card ID not found

220RIB have already been deleted

221

Bad IBAN data format

230Error while executing the operation, please try again later
232-233Error while executing the operation, please try again later

234

Bad input data

235

File too big or wrong format

236

IP in input parameter is blacklisted

237

Email is blacklisted

238

IBAN is blacklisted

239Bad format URL
240Error while executing the operation, please try again later

241

A document of same type is already pending review by LW's KYC services

242

Wrong BIC/SWIFT code format

243

Type of document does not exist

244

SDD mandate not found

245

SDD mandate invalid

246

SDD mandate currently already in use for a direct debit

247

Wrong date format

248

Wrong IP format

249

Mobile number mandatory for electronic signature

250

Type mandatory

251

Address mandatory

252

Wrong first or last name format

253Bad format phone number
254Invalid date
255Session can't be find, please reconnect
256Your session has expired
257Unable to connect, another session is already started for this user
258Already document associate to this mandate
259Access temporarily blocked
260Amount higher than the rolling reserve
261Payment not found or already processed
262Payment account is not valid
263Payment not found or already processed
264Invalid Wallet Id
265Bad format for card type
266Bad format for card date
267Bad format for card crypto
281Wrong status
282WALLET BLOCKED
283INSUFFICIENT PERMISSIONS
284CONTRACT ALREADY SIGNED
285Transaction's status invalid
286Invalid Document Id
287Invalid type of document (expected : jpg, jpeg, png, tif, tiff, pdf)
288Network error
289Unsupported document type
290IBAN not found
291Unmatching names
292Incorrect IBAN status
293Document type error
294Invalid format for the type of document (has to be an integer)
295Upload blocked for this type of document
296PSP error
297Timeout error
298Invalid partner type
299Invalid annual estimatio
300The sender and receiver wallets are identical
301Date prior to wallet creation date
302Unknown control
303Control error
304Refused transaction
305Execution error, please try again later
306Empty IBAN DOM
307IBAN ID is not associated with this wallet
308No available IBAN
309Wallet IBAN limit reached
310Execution error, please try again later